Information Journal Paper
APA:
CopyNICKSON, DENNIS, WARHURST, CHRIS, & DUTTON, ELI. (2005). THE IMPORTANCE OF ATTITUDE AND APPEARANCE IN THE SERVICE ENCOUNTER IN RETAIL AND HOSPITALITY. MANAGING SERVICE QUALITY, 15(2), 195-208. SID. https://sid.ir/paper/574999/en
Vancouver:
CopyNICKSON DENNIS, WARHURST CHRIS, DUTTON ELI. THE IMPORTANCE OF ATTITUDE AND APPEARANCE IN THE SERVICE ENCOUNTER IN RETAIL AND HOSPITALITY. MANAGING SERVICE QUALITY[Internet]. 2005;15(2):195-208. Available from: https://sid.ir/paper/574999/en
IEEE:
CopyDENNIS NICKSON, CHRIS WARHURST, and ELI DUTTON, “THE IMPORTANCE OF ATTITUDE AND APPEARANCE IN THE SERVICE ENCOUNTER IN RETAIL AND HOSPITALITY,” MANAGING SERVICE QUALITY, vol. 15, no. 2, pp. 195–208, 2005, [Online]. Available: https://sid.ir/paper/574999/en