THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONS TOOLS: COMPARING THE PERSPECTIVES OF ORGANIZATIONS AND CUSTOMERS

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FINK LIOR; ZEEVI AVIV; TEENI DOV

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Journal Paper

Paper Information

Journal: INTERNET RESEARCH Year:2008 | Volume:18 | Issue:3 Page(s): 211-228

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Information Journal Paper

Title

THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONS TOOLS: COMPARING THE PERSPECTIVES OF ORGANIZATIONS AND CUSTOMERS

Author(s)

FINK LIOR | ZEEVI AVIV | TEENI DOV | Issue Writer Certificate

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Abstract

Cites

DESIGNING A MODEL FOR ANALYZING AND FORECASTING OF THE CUSTOMER'S PURCHASING BEHAVIOR BASED ON THE FUNCTIONAL ATTITUDE THEORY (CASE STUDY IN IRAN'S CAR INDUSTRY)

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APA: Copy

FINK, LIOR, ZEEVI, AVIV, & TEENI, DOV. (2008). THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONS TOOLS: COMPARING THE PERSPECTIVES OF ORGANIZATIONS AND CUSTOMERS. INTERNET RESEARCH, 18(3), 211-228. SID. https://sid.ir/paper/580670/en

Vancouver: Copy

FINK LIOR, ZEEVI AVIV, TEENI DOV. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONS TOOLS: COMPARING THE PERSPECTIVES OF ORGANIZATIONS AND CUSTOMERS. INTERNET RESEARCH[Internet]. 2008;18(3):211-228. Available from: https://sid.ir/paper/580670/en

IEEE: Copy

LIOR FINK, AVIV ZEEVI, and DOV TEENI, “THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONS TOOLS: COMPARING THE PERSPECTIVES OF ORGANIZATIONS AND CUSTOMERS,” INTERNET RESEARCH, vol. 18, no. 3, pp. 211–228, 2008, [Online]. Available: https://sid.ir/paper/580670/en

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