Information Journal Paper
APA:
CopyDAVIDOW, M.. (2000). THE BOTTOM LINE IMPACT OF ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS. JOURNAL OF HOSPITALITY AND TOURISM RESEARCH, 24(4), 473-490. SID. https://sid.ir/paper/593273/en
Vancouver:
CopyDAVIDOW M.. THE BOTTOM LINE IMPACT OF ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS. JOURNAL OF HOSPITALITY AND TOURISM RESEARCH[Internet]. 2000;24(4):473-490. Available from: https://sid.ir/paper/593273/en
IEEE:
CopyM. DAVIDOW, “THE BOTTOM LINE IMPACT OF ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS,” JOURNAL OF HOSPITALITY AND TOURISM RESEARCH, vol. 24, no. 4, pp. 473–490, 2000, [Online]. Available: https://sid.ir/paper/593273/en