Information Journal Paper
APA:
CopyDONG, B., EVANS, K.R., & ZOU, S.. (2008). THE EFFECTS OF CUSTOMER PARTICIPATION IN CO-CREATED SERVICE RECOVERY. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 36(1), 123-137. SID. https://sid.ir/paper/594174/en
Vancouver:
CopyDONG B., EVANS K.R., ZOU S.. THE EFFECTS OF CUSTOMER PARTICIPATION IN CO-CREATED SERVICE RECOVERY. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE[Internet]. 2008;36(1):123-137. Available from: https://sid.ir/paper/594174/en
IEEE:
CopyB. DONG, K.R. EVANS, and S. ZOU, “THE EFFECTS OF CUSTOMER PARTICIPATION IN CO-CREATED SERVICE RECOVERY,” JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, vol. 36, no. 1, pp. 123–137, 2008, [Online]. Available: https://sid.ir/paper/594174/en