Information Journal Paper
APA:
CopyLIAO, H.. (2007). THE ROLE OF EMPLOYEE SERVICE RECOVERY PERFORMANCE IN CUSTOMER-PERCEIVED JUSTICE AND CUSTOMER LOYALTY AFTER SERVICE FAILURES. JOURNAL OF APPLIED PSYCHOLOGY, 92(2), 475-489. SID. https://sid.ir/paper/597787/en
Vancouver:
CopyLIAO H.. THE ROLE OF EMPLOYEE SERVICE RECOVERY PERFORMANCE IN CUSTOMER-PERCEIVED JUSTICE AND CUSTOMER LOYALTY AFTER SERVICE FAILURES. JOURNAL OF APPLIED PSYCHOLOGY[Internet]. 2007;92(2):475-489. Available from: https://sid.ir/paper/597787/en
IEEE:
CopyH. LIAO, “THE ROLE OF EMPLOYEE SERVICE RECOVERY PERFORMANCE IN CUSTOMER-PERCEIVED JUSTICE AND CUSTOMER LOYALTY AFTER SERVICE FAILURES,” JOURNAL OF APPLIED PSYCHOLOGY, vol. 92, no. 2, pp. 475–489, 2007, [Online]. Available: https://sid.ir/paper/597787/en