Information Journal Paper
APA:
CopyCLEVELAND, B.. (2007). THE MEASURES EVERY SUCCESSFUL CALL CENTER SHOULD HAVE-THERE ARE SEVEN TYPES OF MEASURES THAT SHOULD BE IN PLACE IN EVERY CUSTOMER CONTACT CENTER. CALL CENTER MAGAZINE, 20(440), 0-0. SID. https://sid.ir/paper/601586/en
Vancouver:
CopyCLEVELAND B.. THE MEASURES EVERY SUCCESSFUL CALL CENTER SHOULD HAVE-THERE ARE SEVEN TYPES OF MEASURES THAT SHOULD BE IN PLACE IN EVERY CUSTOMER CONTACT CENTER. CALL CENTER MAGAZINE[Internet]. 2007;20(440):0-0. Available from: https://sid.ir/paper/601586/en
IEEE:
CopyB. CLEVELAND, “THE MEASURES EVERY SUCCESSFUL CALL CENTER SHOULD HAVE-THERE ARE SEVEN TYPES OF MEASURES THAT SHOULD BE IN PLACE IN EVERY CUSTOMER CONTACT CENTER,” CALL CENTER MAGAZINE, vol. 20, no. 440, pp. 0–0, 2007, [Online]. Available: https://sid.ir/paper/601586/en