Information Journal Paper
APA:
CopySCHOEFER, K., & DIAMANTOPOULOS, A.. (2008). MEASURING EXPERIENCED EMOTIONS DURING SERVICE RECOVERY ENCOUNTERS: CONSTRUCTION AND ASSESSMENT OF THE ESRE SCALE. SERVICE BUSINES, 2(-), 65-81. SID. https://sid.ir/paper/605522/en
Vancouver:
CopySCHOEFER K., DIAMANTOPOULOS A.. MEASURING EXPERIENCED EMOTIONS DURING SERVICE RECOVERY ENCOUNTERS: CONSTRUCTION AND ASSESSMENT OF THE ESRE SCALE. SERVICE BUSINES[Internet]. 2008;2(-):65-81. Available from: https://sid.ir/paper/605522/en
IEEE:
CopyK. SCHOEFER, and A. DIAMANTOPOULOS, “MEASURING EXPERIENCED EMOTIONS DURING SERVICE RECOVERY ENCOUNTERS: CONSTRUCTION AND ASSESSMENT OF THE ESRE SCALE,” SERVICE BUSINES, vol. 2, no. -, pp. 65–81, 2008, [Online]. Available: https://sid.ir/paper/605522/en