Information Journal Paper
APA:
CopyDAVENPORT, THOMAS. (1998). MANAGING CUSTOMER SUPPORT KNOWLEDGE. CALIFORNIA MANAGEMENT REVIEW, 40(3), 0-0. SID. https://sid.ir/paper/606897/en
Vancouver:
CopyDAVENPORT THOMAS. MANAGING CUSTOMER SUPPORT KNOWLEDGE. CALIFORNIA MANAGEMENT REVIEW[Internet]. 1998;40(3):0-0. Available from: https://sid.ir/paper/606897/en
IEEE:
CopyTHOMAS DAVENPORT, “MANAGING CUSTOMER SUPPORT KNOWLEDGE,” CALIFORNIA MANAGEMENT REVIEW, vol. 40, no. 3, pp. 0–0, 1998, [Online]. Available: https://sid.ir/paper/606897/en