AN INDEX METHOD FOR MEASUREMENT OF CUSTOMER SATISFACTION

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FECIKOVA I.

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Journal Paper

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Journal: TQM MAGAZINE Year:2004 | Volume:16 | Issue:1 Page(s): 57-66

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Information Journal Paper

Title

AN INDEX METHOD FOR MEASUREMENT OF CUSTOMER SATISFACTION

Author(s)

FECIKOVA I. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

EFFECT OF E-BANKING SERVICES QUALITY ON CUSTOMER SATISFACTION
FACTORS AFFECTING THE EFFECTIVENESS OF ELECTRONIC SERVICES IN TEHRAN IN THE CITIZENS’ SATISFACTION (A CASE STUDY OF TEHRAN MUNICIPALITY, ZONE ONE)
DESIGNING A MULTI DIMENSIONAL MODEL TO MEASURE CUSTOMER SATISFACTION IN BANKING INDUSTRY OF IRAN

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APA: Copy

FECIKOVA, I.. (2004). AN INDEX METHOD FOR MEASUREMENT OF CUSTOMER SATISFACTION. TQM MAGAZINE, 16(1), 57-66. SID. https://sid.ir/paper/608665/en

Vancouver: Copy

FECIKOVA I.. AN INDEX METHOD FOR MEASUREMENT OF CUSTOMER SATISFACTION. TQM MAGAZINE[Internet]. 2004;16(1):57-66. Available from: https://sid.ir/paper/608665/en

IEEE: Copy

I. FECIKOVA, “AN INDEX METHOD FOR MEASUREMENT OF CUSTOMER SATISFACTION,” TQM MAGAZINE, vol. 16, no. 1, pp. 57–66, 2004, [Online]. Available: https://sid.ir/paper/608665/en

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