Information Journal Paper
APA:
CopyJAYAWARDHENA, CHANAKA, & SOUCHON, ANNE L.. (2007). OUTCOMES OF SERVICE ENCOUNTER QUALITY IN A BUSINESS-TO-BUSINESS CONTEXT. INDUSTRIAL MARKETING MANAGEMENT, 36(5), 575-588. SID. https://sid.ir/paper/610635/en
Vancouver:
CopyJAYAWARDHENA CHANAKA, SOUCHON ANNE L.. OUTCOMES OF SERVICE ENCOUNTER QUALITY IN A BUSINESS-TO-BUSINESS CONTEXT. INDUSTRIAL MARKETING MANAGEMENT[Internet]. 2007;36(5):575-588. Available from: https://sid.ir/paper/610635/en
IEEE:
CopyCHANAKA JAYAWARDHENA, and ANNE L. SOUCHON, “OUTCOMES OF SERVICE ENCOUNTER QUALITY IN A BUSINESS-TO-BUSINESS CONTEXT,” INDUSTRIAL MARKETING MANAGEMENT, vol. 36, no. 5, pp. 575–588, 2007, [Online]. Available: https://sid.ir/paper/610635/en