THE IMPACTS OF ETHICAL SALES BEHAVIOR ON CUSTOMER LOYALTY IN THE LIFE INSURANCE INDUSTRY

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CHEN M.F.; MAU L.H.

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Journal Paper

Paper Information

Journal: SERVICE INDUSTRIES JOURNAL Year:2009 | Volume:29 | Issue:1 Page(s): 59-74

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Information Journal Paper

Title

THE IMPACTS OF ETHICAL SALES BEHAVIOR ON CUSTOMER LOYALTY IN THE LIFE INSURANCE INDUSTRY

Author(s)

CHEN M.F. | MAU L.H. | Issue Writer Certificate

Keywords

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Abstract

Cites

EFFECT OF SALESPERSON PROFESSIONAL ETHICS IN STABLE RELATIONSHIP BETWEEN CUSTOMER AND ORGANIZATION (ATLAS COPCO COMPANY AS A CASE STUDY)
SATISFACTION TOWARDS CUSTOMER LOYALTY IN AUTO-MOBILE INDUSTRY OF PAKISTAN

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APA: Copy

CHEN, M.F., & MAU, L.H.. (2009). THE IMPACTS OF ETHICAL SALES BEHAVIOR ON CUSTOMER LOYALTY IN THE LIFE INSURANCE INDUSTRY. SERVICE INDUSTRIES JOURNAL, 29(1), 59-74. SID. https://sid.ir/paper/611718/en

Vancouver: Copy

CHEN M.F., MAU L.H.. THE IMPACTS OF ETHICAL SALES BEHAVIOR ON CUSTOMER LOYALTY IN THE LIFE INSURANCE INDUSTRY. SERVICE INDUSTRIES JOURNAL[Internet]. 2009;29(1):59-74. Available from: https://sid.ir/paper/611718/en

IEEE: Copy

M.F. CHEN, and L.H. MAU, “THE IMPACTS OF ETHICAL SALES BEHAVIOR ON CUSTOMER LOYALTY IN THE LIFE INSURANCE INDUSTRY,” SERVICE INDUSTRIES JOURNAL, vol. 29, no. 1, pp. 59–74, 2009, [Online]. Available: https://sid.ir/paper/611718/en

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