Information Journal Paper
APA:
CopySPRENG, R.A., & SHI, L.H.. (2009). SERVICE QUALITY AND SATISFACTION IN BUSINESS-TO-BUSINESS SERVICES. JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING, 24(8), 537-548. SID. https://sid.ir/paper/614161/en
Vancouver:
CopySPRENG R.A., SHI L.H.. SERVICE QUALITY AND SATISFACTION IN BUSINESS-TO-BUSINESS SERVICES. JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING[Internet]. 2009;24(8):537-548. Available from: https://sid.ir/paper/614161/en
IEEE:
CopyR.A. SPRENG, and L.H. SHI, “SERVICE QUALITY AND SATISFACTION IN BUSINESS-TO-BUSINESS SERVICES,” JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING, vol. 24, no. 8, pp. 537–548, 2009, [Online]. Available: https://sid.ir/paper/614161/en