Information Journal Paper
APA:
CopyWU, L.. (2011). SATISFACTION, INERTIA, AND CUSTOMER LOYALTY IN THE VARYING LEVELS OF THE ZONE OF TOLERANCE AND ALTERNATIVE ATTRACTIVENESS. JOURNAL OF SERVICES MARKETING, 25(5), 310-322. SID. https://sid.ir/paper/615258/en
Vancouver:
CopyWU L.. SATISFACTION, INERTIA, AND CUSTOMER LOYALTY IN THE VARYING LEVELS OF THE ZONE OF TOLERANCE AND ALTERNATIVE ATTRACTIVENESS. JOURNAL OF SERVICES MARKETING[Internet]. 2011;25(5):310-322. Available from: https://sid.ir/paper/615258/en
IEEE:
CopyL. WU, “SATISFACTION, INERTIA, AND CUSTOMER LOYALTY IN THE VARYING LEVELS OF THE ZONE OF TOLERANCE AND ALTERNATIVE ATTRACTIVENESS,” JOURNAL OF SERVICES MARKETING, vol. 25, no. 5, pp. 310–322, 2011, [Online]. Available: https://sid.ir/paper/615258/en