Information Journal Paper
APA:
CopyORSINGHER, C., VALENTINI, S., & ANGELIS, M.D.. (2010). A META ANALYSIS OF SATISFACTION WITH COMPLAINT HANDLING IN SERVICES. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 32(2), 169-186. SID. https://sid.ir/paper/615486/en
Vancouver:
CopyORSINGHER C., VALENTINI S., ANGELIS M.D.. A META ANALYSIS OF SATISFACTION WITH COMPLAINT HANDLING IN SERVICES. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE[Internet]. 2010;32(2):169-186. Available from: https://sid.ir/paper/615486/en
IEEE:
CopyC. ORSINGHER, S. VALENTINI, and M.D. ANGELIS, “A META ANALYSIS OF SATISFACTION WITH COMPLAINT HANDLING IN SERVICES,” JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, vol. 32, no. 2, pp. 169–186, 2010, [Online]. Available: https://sid.ir/paper/615486/en