Information Journal Paper
APA:
CopyDAVIDOW, M.. (2003). ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS: WHAT WORKS AND WHAT DOESN’T. JOURNAL OF SERVICE RESEARCH, 5(-), 225-250. SID. https://sid.ir/paper/616228/en
Vancouver:
CopyDAVIDOW M.. ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS: WHAT WORKS AND WHAT DOESN’T. JOURNAL OF SERVICE RESEARCH[Internet]. 2003;5(-):225-250. Available from: https://sid.ir/paper/616228/en
IEEE:
CopyM. DAVIDOW, “ORGANIZATIONAL RESPONSES TO CUSTOMER COMPLAINTS: WHAT WORKS AND WHAT DOESN’T,” JOURNAL OF SERVICE RESEARCH, vol. 5, no. -, pp. 225–250, 2003, [Online]. Available: https://sid.ir/paper/616228/en