Information Journal Paper
APA:
CopyKIM, M., WANG, CH., & MATTILA, A.. (2010). THE RELATIONSHIP BETWEEN CONSUMER COMPLAINING BEHAVIOR AND SERVICE RECOVERY. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 22(7), 975-991. SID. https://sid.ir/paper/616594/en
Vancouver:
CopyKIM M., WANG CH., MATTILA A.. THE RELATIONSHIP BETWEEN CONSUMER COMPLAINING BEHAVIOR AND SERVICE RECOVERY. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT[Internet]. 2010;22(7):975-991. Available from: https://sid.ir/paper/616594/en
IEEE:
CopyM. KIM, CH. WANG, and A. MATTILA, “THE RELATIONSHIP BETWEEN CONSUMER COMPLAINING BEHAVIOR AND SERVICE RECOVERY,” INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol. 22, no. 7, pp. 975–991, 2010, [Online]. Available: https://sid.ir/paper/616594/en