APA:
CopyLEE, M., & CUNNINGHAM, L.. (2001). A COST/BENEFIT APPROACH TO UNDERSTANDING SERVICE LOYALTY. JOURNAL OF SERVICES MARKETING, 15(2), 113-130. SID. https://sid.ir/paper/616595/en
Vancouver:
CopyLEE M., CUNNINGHAM L.. A COST/BENEFIT APPROACH TO UNDERSTANDING SERVICE LOYALTY. JOURNAL OF SERVICES MARKETING[Internet]. 2001;15(2):113-130. Available from: https://sid.ir/paper/616595/en
IEEE:
CopyM. LEE, and L. CUNNINGHAM, “A COST/BENEFIT APPROACH TO UNDERSTANDING SERVICE LOYALTY,” JOURNAL OF SERVICES MARKETING, vol. 15, no. 2, pp. 113–130, 2001, [Online]. Available: https://sid.ir/paper/616595/en