UNDERSTANDING THE QUALITY OF RELATIONSHIPS IN CONSUMER SERVICES: A STUDY IN A RETAIL ENVIRONMENT

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WONG A.; SOHAL A.S.

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT Year:2006 | Volume:23 | Issue:3 Page(s): 244-264

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Information Journal Paper

Title

UNDERSTANDING THE QUALITY OF RELATIONSHIPS IN CONSUMER SERVICES: A STUDY IN A RETAIL ENVIRONMENT

Author(s)

WONG A. | SOHAL A.S. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

AN EMPIRICAL ANALYSIS TO DESIGN ENHANCED CUSTOMER LIFETIME VALUE BASED ON CUSTOMER LOYALTY: EVIDENCES FROM IRANIAN BANKING SECTOR

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APA: Copy

WONG, A., & SOHAL, A.S.. (2006). UNDERSTANDING THE QUALITY OF RELATIONSHIPS IN CONSUMER SERVICES: A STUDY IN A RETAIL ENVIRONMENT. INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT, 23(3), 244-264. SID. https://sid.ir/paper/618696/en

Vancouver: Copy

WONG A., SOHAL A.S.. UNDERSTANDING THE QUALITY OF RELATIONSHIPS IN CONSUMER SERVICES: A STUDY IN A RETAIL ENVIRONMENT. INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT[Internet]. 2006;23(3):244-264. Available from: https://sid.ir/paper/618696/en

IEEE: Copy

A. WONG, and A.S. SOHAL, “UNDERSTANDING THE QUALITY OF RELATIONSHIPS IN CONSUMER SERVICES: A STUDY IN A RETAIL ENVIRONMENT,” INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT, vol. 23, no. 3, pp. 244–264, 2006, [Online]. Available: https://sid.ir/paper/618696/en

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