Information Journal Paper
APA:
CopyDENG, Z., & LU, Y.. (2009). UNDERSTANDING CUSTOMER SATISFACTION AND LOYALTY: AN EMPIRICAL STUDY OF MOBILE INSTANT MESSAGES IN CHINA. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 30(4), 289-300. SID. https://sid.ir/paper/619614/en
Vancouver:
CopyDENG Z., LU Y.. UNDERSTANDING CUSTOMER SATISFACTION AND LOYALTY: AN EMPIRICAL STUDY OF MOBILE INSTANT MESSAGES IN CHINA. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT[Internet]. 2009;30(4):289-300. Available from: https://sid.ir/paper/619614/en
IEEE:
CopyZ. DENG, and Y. LU, “UNDERSTANDING CUSTOMER SATISFACTION AND LOYALTY: AN EMPIRICAL STUDY OF MOBILE INSTANT MESSAGES IN CHINA,” INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, vol. 30, no. 4, pp. 289–300, 2009, [Online]. Available: https://sid.ir/paper/619614/en