Information Journal Paper
APA:
CopyMASSEY, P.A., MONTOYA WISS, M.M., & HOLCOM, K.. (2001). RE-ENGINEERING CUSTOMER RELATIONSHIP: LEVERAGING KNOWLEDGE ASSETS AT IBM. DECISION SUPPORT SYSTEMS, 32(2), 155-170. SID. https://sid.ir/paper/621684/en
Vancouver:
CopyMASSEY P.A., MONTOYA WISS M.M., HOLCOM K.. RE-ENGINEERING CUSTOMER RELATIONSHIP: LEVERAGING KNOWLEDGE ASSETS AT IBM. DECISION SUPPORT SYSTEMS[Internet]. 2001;32(2):155-170. Available from: https://sid.ir/paper/621684/en
IEEE:
CopyP.A. MASSEY, M.M. MONTOYA WISS, and K. HOLCOM, “RE-ENGINEERING CUSTOMER RELATIONSHIP: LEVERAGING KNOWLEDGE ASSETS AT IBM,” DECISION SUPPORT SYSTEMS, vol. 32, no. 2, pp. 155–170, 2001, [Online]. Available: https://sid.ir/paper/621684/en