Information Journal Paper
APA:
CopyNGAI, E.W.T.. (2005). CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH (1992-2002) AN ACADEMIC LITERATURE REVIEW AND CLASSIFICATION. MARKETING INTELLIGENCE AND PLANNING, 23(6), 582-605. SID. https://sid.ir/paper/622186/en
Vancouver:
CopyNGAI E.W.T.. CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH (1992-2002) AN ACADEMIC LITERATURE REVIEW AND CLASSIFICATION. MARKETING INTELLIGENCE AND PLANNING[Internet]. 2005;23(6):582-605. Available from: https://sid.ir/paper/622186/en
IEEE:
CopyE.W.T. NGAI, “CUSTOMER RELATIONSHIP MANAGEMENT RESEARCH (1992-2002) AN ACADEMIC LITERATURE REVIEW AND CLASSIFICATION,” MARKETING INTELLIGENCE AND PLANNING, vol. 23, no. 6, pp. 582–605, 2005, [Online]. Available: https://sid.ir/paper/622186/en