KANO MODEL: A DYNAMIC APPROACH FOR CLASSIFYING AND PRIORITISING REQUIREMENTS OF AIRLINE TRAVELLERS WITH THREE CASE STUDIES ON INTERNATIONAL AIRLINES

SHAHIN, A., & ZAIRI, M.. (2009). KANO MODEL: A DYNAMIC APPROACH FOR CLASSIFYING AND PRIORITISING REQUIREMENTS OF AIRLINE TRAVELLERS WITH THREE CASE STUDIES ON INTERNATIONAL AIRLINES. TOTAL QUALITY MANAGEMENT AND BUSINESS EXCELLENCE, 20(9), 1003-1028. SID. https://sid.ir/paper/631629/en

SHAHIN A., ZAIRI M.. KANO MODEL: A DYNAMIC APPROACH FOR CLASSIFYING AND PRIORITISING REQUIREMENTS OF AIRLINE TRAVELLERS WITH THREE CASE STUDIES ON INTERNATIONAL AIRLINES. TOTAL QUALITY MANAGEMENT AND BUSINESS EXCELLENCE[Internet]. 2009;20(9):1003-1028. Available from: https://sid.ir/paper/631629/en

A. SHAHIN, and M. ZAIRI, “KANO MODEL: A DYNAMIC APPROACH FOR CLASSIFYING AND PRIORITISING REQUIREMENTS OF AIRLINE TRAVELLERS WITH THREE CASE STUDIES ON INTERNATIONAL AIRLINES,” TOTAL QUALITY MANAGEMENT AND BUSINESS EXCELLENCE, vol. 20, no. 9, pp. 1003–1028, 2009, [Online]. Available: https://sid.ir/paper/631629/en