Information Journal Paper
APA:
CopyJUN, S., HYUN, Y.J., & GENTRY, J.W.. (2001). THE RELATIVE INFLUENCE OF AFFECTIVE EXPERIENCE ON CONSUMER SATISFACTION UNDER POSITIVE VERSUS NEGATIVE DISCREPANCIES. JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR, 14(1), 141-154. SID. https://sid.ir/paper/634464/en
Vancouver:
CopyJUN S., HYUN Y.J., GENTRY J.W.. THE RELATIVE INFLUENCE OF AFFECTIVE EXPERIENCE ON CONSUMER SATISFACTION UNDER POSITIVE VERSUS NEGATIVE DISCREPANCIES. JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR[Internet]. 2001;14(1):141-154. Available from: https://sid.ir/paper/634464/en
IEEE:
CopyS. JUN, Y.J. HYUN, and J.W. GENTRY, “THE RELATIVE INFLUENCE OF AFFECTIVE EXPERIENCE ON CONSUMER SATISFACTION UNDER POSITIVE VERSUS NEGATIVE DISCREPANCIES,” JOURNAL OF CONSUMER SATISFACTION, DISSATISFACTION AND COMPLAINING BEHAVIOR, vol. 14, no. 1, pp. 141–154, 2001, [Online]. Available: https://sid.ir/paper/634464/en