Information Journal Paper
APA:
CopyKALAMAS, M., LAROCHE, M., & MAKDESSIAN, L.. (2008). BOILING POINT: CONSUMERS NEGATIVE AFFECTIVE REACTIONS TO FIRM-ATTRIBUTED SERVICE FAILURES. JOURNAL OF BUSINESS RESEARCH, 61(-), 813-824. SID. https://sid.ir/paper/637812/en
Vancouver:
CopyKALAMAS M., LAROCHE M., MAKDESSIAN L.. BOILING POINT: CONSUMERS NEGATIVE AFFECTIVE REACTIONS TO FIRM-ATTRIBUTED SERVICE FAILURES. JOURNAL OF BUSINESS RESEARCH[Internet]. 2008;61(-):813-824. Available from: https://sid.ir/paper/637812/en
IEEE:
CopyM. KALAMAS, M. LAROCHE, and L. MAKDESSIAN, “BOILING POINT: CONSUMERS NEGATIVE AFFECTIVE REACTIONS TO FIRM-ATTRIBUTED SERVICE FAILURES,” JOURNAL OF BUSINESS RESEARCH, vol. 61, no. -, pp. 813–824, 2008, [Online]. Available: https://sid.ir/paper/637812/en