Information Journal Paper
APA:
CopyPALMER, A.. (2010). CUSTOMER EXPERIENCE MANAGEMENT: A CRITICAL REVIEW OF AN EMERGING IDEA. JOURNAL OF SERVICES MARKETING, 24(3), 196-208. SID. https://sid.ir/paper/639259/en
Vancouver:
CopyPALMER A.. CUSTOMER EXPERIENCE MANAGEMENT: A CRITICAL REVIEW OF AN EMERGING IDEA. JOURNAL OF SERVICES MARKETING[Internet]. 2010;24(3):196-208. Available from: https://sid.ir/paper/639259/en
IEEE:
CopyA. PALMER, “CUSTOMER EXPERIENCE MANAGEMENT: A CRITICAL REVIEW OF AN EMERGING IDEA,” JOURNAL OF SERVICES MARKETING, vol. 24, no. 3, pp. 196–208, 2010, [Online]. Available: https://sid.ir/paper/639259/en