Information Journal Paper
APA:
CopySODERLUND, M., & ROSENGREN, S.. (2007). RECEIVING WORD-OF-MOUTH FROM THE SERVICE CUSTOMER: AN EMOTION-BASED EFFECTIVENESS ASSESSMENT. JOURNAL OF RETAILING AND CONSUMER SERVICES, 14(2), 123-136. SID. https://sid.ir/paper/641146/en
Vancouver:
CopySODERLUND M., ROSENGREN S.. RECEIVING WORD-OF-MOUTH FROM THE SERVICE CUSTOMER: AN EMOTION-BASED EFFECTIVENESS ASSESSMENT. JOURNAL OF RETAILING AND CONSUMER SERVICES[Internet]. 2007;14(2):123-136. Available from: https://sid.ir/paper/641146/en
IEEE:
CopyM. SODERLUND, and S. ROSENGREN, “RECEIVING WORD-OF-MOUTH FROM THE SERVICE CUSTOMER: AN EMOTION-BASED EFFECTIVENESS ASSESSMENT,” JOURNAL OF RETAILING AND CONSUMER SERVICES, vol. 14, no. 2, pp. 123–136, 2007, [Online]. Available: https://sid.ir/paper/641146/en