Information Journal Paper
APA:
CopySTARKEY, MICHEAL, & NEIL, WOODCOCK. (2002). CRM SYSTEMS: NECESSARY, BUT NOT SUFFICIENT. REAP THE BENEFITS OF CUSTOMER MANAGEMENT. JOURNAL OF DATABASE MARKETING, 9(3), 267-275. SID. https://sid.ir/paper/641196/en
Vancouver:
CopySTARKEY MICHEAL, NEIL WOODCOCK. CRM SYSTEMS: NECESSARY, BUT NOT SUFFICIENT. REAP THE BENEFITS OF CUSTOMER MANAGEMENT. JOURNAL OF DATABASE MARKETING[Internet]. 2002;9(3):267-275. Available from: https://sid.ir/paper/641196/en
IEEE:
CopyMICHEAL STARKEY, and WOODCOCK NEIL, “CRM SYSTEMS: NECESSARY, BUT NOT SUFFICIENT. REAP THE BENEFITS OF CUSTOMER MANAGEMENT,” JOURNAL OF DATABASE MARKETING, vol. 9, no. 3, pp. 267–275, 2002, [Online]. Available: https://sid.ir/paper/641196/en