Information Journal Paper
APA:
CopyGUENZI, P., & PELLONI, O.. (2004). THE IMPACT OF INTERPERSONAL RELATIONSHIPS ON CUSTOMER SATISFACTION AND LOYALTY TO THE SERVICE PROVIDER. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 15(4), 365-384. SID. https://sid.ir/paper/641199/en
Vancouver:
CopyGUENZI P., PELLONI O.. THE IMPACT OF INTERPERSONAL RELATIONSHIPS ON CUSTOMER SATISFACTION AND LOYALTY TO THE SERVICE PROVIDER. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT[Internet]. 2004;15(4):365-384. Available from: https://sid.ir/paper/641199/en
IEEE:
CopyP. GUENZI, and O. PELLONI, “THE IMPACT OF INTERPERSONAL RELATIONSHIPS ON CUSTOMER SATISFACTION AND LOYALTY TO THE SERVICE PROVIDER,” INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, vol. 15, no. 4, pp. 365–384, 2004, [Online]. Available: https://sid.ir/paper/641199/en