SERVICE QUALITY, AND CUSTOMER SATISFACTION: DIRECT AND INDIRECT EFFECTS IN A B2B CUSTOMER LOYALTY FRAMEWORK

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LIAO K.H.

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Journal Paper

Paper Information

Journal: GLOBAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH Year:2012 | Volume:8 | Issue:1 Page(s): 86-93

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Information Journal Paper

Title

SERVICE QUALITY, AND CUSTOMER SATISFACTION: DIRECT AND INDIRECT EFFECTS IN A B2B CUSTOMER LOYALTY FRAMEWORK

Author(s)

LIAO K.H. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

STUDY ON RELATION BETWEEN NONVERBAL COMMUNICATION AND CUSTOMER SATISFACTION IN DEALERS OF TOYOTA MOTOR COMPANY IN TEHRAN

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APA: Copy

LIAO, K.H.. (2012). SERVICE QUALITY, AND CUSTOMER SATISFACTION: DIRECT AND INDIRECT EFFECTS IN A B2B CUSTOMER LOYALTY FRAMEWORK. GLOBAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH, 8(1), 86-93. SID. https://sid.ir/paper/651521/en

Vancouver: Copy

LIAO K.H.. SERVICE QUALITY, AND CUSTOMER SATISFACTION: DIRECT AND INDIRECT EFFECTS IN A B2B CUSTOMER LOYALTY FRAMEWORK. GLOBAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH[Internet]. 2012;8(1):86-93. Available from: https://sid.ir/paper/651521/en

IEEE: Copy

K.H. LIAO, “SERVICE QUALITY, AND CUSTOMER SATISFACTION: DIRECT AND INDIRECT EFFECTS IN A B2B CUSTOMER LOYALTY FRAMEWORK,” GLOBAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH, vol. 8, no. 1, pp. 86–93, 2012, [Online]. Available: https://sid.ir/paper/651521/en

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