Information Journal Paper
APA:
CopyBATT, R.. (2002). MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH. ACADEMY OF MANAGEMENT JOURNAL, 45(-), 587-597. SID. https://sid.ir/paper/651553/en
Vancouver:
CopyBATT R.. MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH. ACADEMY OF MANAGEMENT JOURNAL[Internet]. 2002;45(-):587-597. Available from: https://sid.ir/paper/651553/en
IEEE:
CopyR. BATT, “MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH,” ACADEMY OF MANAGEMENT JOURNAL, vol. 45, no. -, pp. 587–597, 2002, [Online]. Available: https://sid.ir/paper/651553/en