Information Journal Paper
APA:
Copy. (2017). Improving service quality of hospital front office using an integrated Kano model and quality function deployment. Intangible Capital, 13(5), 923-945. SID. https://sid.ir/paper/735448/en
Vancouver:
Copy. Improving service quality of hospital front office using an integrated Kano model and quality function deployment. Intangible Capital[Internet]. 2017;13(5):923-945. Available from: https://sid.ir/paper/735448/en
IEEE:
Copy, “Improving service quality of hospital front office using an integrated Kano model and quality function deployment,” Intangible Capital, vol. 13, no. 5, pp. 923–945, 2017, [Online]. Available: https://sid.ir/paper/735448/en