Information Journal Paper
APA:
Copy. (2019). A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services. TOTAL QUALITY MANAGEMENT AND BUSINESS EXCELLENCE, 30(7-8), 808-830. SID. https://sid.ir/paper/763190/en
Vancouver:
Copy. A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services. TOTAL QUALITY MANAGEMENT AND BUSINESS EXCELLENCE[Internet]. 2019;30(7-8):808-830. Available from: https://sid.ir/paper/763190/en
IEEE:
Copy, “A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services,” TOTAL QUALITY MANAGEMENT AND BUSINESS EXCELLENCE, vol. 30, no. 7-8, pp. 808–830, 2019, [Online]. Available: https://sid.ir/paper/763190/en