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MARKET SEGMENTATION AND THE STRUCTURE OF COMPETITION: APPLICABILITY OF THE STRATEGIC GROUP CONCEPT FOR AN IMPROVED MARKET SEGMENTATION ON INDUSTRIAL MARKETS
SOLLNER A. | RESE M.
JOURNAL OF BUSINESS RESEARCH
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SEARCHING FOR A CONSENSUS ON THE ANTECEDENT ROLE OF SERVICE QUALITY AND SATISFACTION: AN EXPLORATORY CROSS-NATIONAL STUDY
BRADY M.K. | ROBERTSON C.J.
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