SEARCHING FOR A CONSENSUS ON THE ANTECEDENT ROLE OF SERVICE QUALITY AND SATISFACTION: AN EXPLORATORY CROSS-NATIONAL STUDY

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BRADY M.K.; ROBERTSON C.J.

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Journal Paper

Paper Information

Journal: JOURNAL OF BUSINESS RESEARCH Year:2001 | Volume:51 | Issue:1 Page(s): 53-60

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Information Journal Paper

Title

SEARCHING FOR A CONSENSUS ON THE ANTECEDENT ROLE OF SERVICE QUALITY AND SATISFACTION: AN EXPLORATORY CROSS-NATIONAL STUDY

Author(s)

BRADY M.K. | ROBERTSON C.J. | Issue Writer Certificate

Keywords

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Abstract

Cites

THE GAP BETWEEN PERCEPTION AND EXPECTATIONS OF PATIENTS OF QUALITY OF TREATMENT CENTERS IN ZAHEDAN BY USING THE SERVQUAL MODEL
PRIORITIZATION OF THE INFLUENTIAL FACTORS ON EUROPEAN TOURISTS’ EVALUATION OF THE WORLD HERITAGE SITE OF NAGHSH-E-JAHAN IN ISFAHAN

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APA: Copy

BRADY, M.K., & ROBERTSON, C.J.. (2001). SEARCHING FOR A CONSENSUS ON THE ANTECEDENT ROLE OF SERVICE QUALITY AND SATISFACTION: AN EXPLORATORY CROSS-NATIONAL STUDY. JOURNAL OF BUSINESS RESEARCH, 51(1), 53-60. SID. https://sid.ir/paper/572211/en

Vancouver: Copy

BRADY M.K., ROBERTSON C.J.. SEARCHING FOR A CONSENSUS ON THE ANTECEDENT ROLE OF SERVICE QUALITY AND SATISFACTION: AN EXPLORATORY CROSS-NATIONAL STUDY. JOURNAL OF BUSINESS RESEARCH[Internet]. 2001;51(1):53-60. Available from: https://sid.ir/paper/572211/en

IEEE: Copy

M.K. BRADY, and C.J. ROBERTSON, “SEARCHING FOR A CONSENSUS ON THE ANTECEDENT ROLE OF SERVICE QUALITY AND SATISFACTION: AN EXPLORATORY CROSS-NATIONAL STUDY,” JOURNAL OF BUSINESS RESEARCH, vol. 51, no. 1, pp. 53–60, 2001, [Online]. Available: https://sid.ir/paper/572211/en

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