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Scientific Information Database

ISSN: 2588-4824

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Issue Information

JOURNAL OF MARKETING
Year:2003 | Volume:67 | Issue:1|Papers Count:2

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Title:

FIRMS REAP WHAT THEY SOW: THE EFFECTS OF SHARED VALUES AND PERCEIVED ORGANIZATIONAL JUSTICE ON CUSTOMERS EVALUATIONS OF COMPLAINT HANDLING

Author(s):

MAXHAM J.G. | NETEMEYER R.G.

Journal:

JOURNAL OF MARKETING

Issue Info:

Year:
2003
Volume:
67
Issue:
1
Pages:
46-62

Keywords:

Abstract:

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