Information Journal Paper
APA:
CopyMAXHAM, J.G., & NETEMEYER, R.G.. (2003). FIRMS REAP WHAT THEY SOW: THE EFFECTS OF SHARED VALUES AND PERCEIVED ORGANIZATIONAL JUSTICE ON CUSTOMERS EVALUATIONS OF COMPLAINT HANDLING. JOURNAL OF MARKETING, 67(1), 46-62. SID. https://sid.ir/paper/594210/en
Vancouver:
CopyMAXHAM J.G., NETEMEYER R.G.. FIRMS REAP WHAT THEY SOW: THE EFFECTS OF SHARED VALUES AND PERCEIVED ORGANIZATIONAL JUSTICE ON CUSTOMERS EVALUATIONS OF COMPLAINT HANDLING. JOURNAL OF MARKETING[Internet]. 2003;67(1):46-62. Available from: https://sid.ir/paper/594210/en
IEEE:
CopyJ.G. MAXHAM, and R.G. NETEMEYER, “FIRMS REAP WHAT THEY SOW: THE EFFECTS OF SHARED VALUES AND PERCEIVED ORGANIZATIONAL JUSTICE ON CUSTOMERS EVALUATIONS OF COMPLAINT HANDLING,” JOURNAL OF MARKETING, vol. 67, no. 1, pp. 46–62, 2003, [Online]. Available: https://sid.ir/paper/594210/en