Introduction and Objective: Training programs can only be reliable and valid evidence to justify their value in improving the effectiveness of training on participant behavior and thus the interest of people and the area. It would not be possible without the provision of a comprehensive and effective training that they should all adverse factors affecting the greater effectiveness of this training consider. In this context, this study aims to determine the factors that affect the effectiveness of face to face training courses Tehran Municipality of urban waste management issues surrounding the citizen' s behavior has been developed.Methods: The study of research methods and the nature of relationship (first part) and a causal-comparative (second part) on the issue of measuring the impact of training on the face are considered citizens. However, the first section reviews the factors influencing their effectiveness in terms of research training, surveys and the target is applied. The first section reviews the factors influencing their effectiveness in terms of research training, surveys and the target application is placed on the agenda and measure the impact of education on the part of the citizens of the three levels of knowledge, vision and action in the next five Dimensions of citizens behavior. The data are housewives in their family. A total of 384 people have been calculated according to Cochran's formula but based on the response received letters that have the ability to take advantage of the 341 patients are being employed. To collect the data needed to achieve the research objectives, a variety of methods such as observation, interviews with experts and education experts, archival and library research, Internet search and the questionnaire (research tool) based on Likert was used. This information is analyzed in two steps. First, descriptive statistics such as percentage, mean, variance, frequency tables and the data are described, then the inferential statistics such as correlation, regression analysis and test research hypotheses and inferences are in.Findings: 29.6% of the population in terms of ageless than 30 years old and 52.8 percent were between 30 and 50 years of age. Education level of the subjects showed that among 341 cases studied, the most frequent is the diploma level. Ethnic status check shows 34.9% of the study population are Turks, 10.3% Lors, 10% Kords, 12.6% Gilak & the rest is Fars. Data analysis shows that the vast population of religious people (fine or too high).Conclusions: The results from the study indicate that factors such as time courses, spiritual motivation, quality of courses, ethnicity, religion, education, age, explained the objectives of the course, according to the victims' attitudes and ability to teach learners with effective training in the face to face of citizens ' behavior regarding waste management issues will make a meaning. But assumptions related aids, instill and motivate enforcement training material on conceptual model shave been rejected.