IRANIAN JOURNAL OF INSURANCE RESEARCH (SANAAT-E-BIMEH)
Year:2019 | Volume:33 | Issue:4 (132)|Papers Count:6

Optimal performance is one of the most important objectives of active companies in business market and insurance companies are no exception to this rule. Hence, this study seeks to measure the production efficiency trend of insurance companies in fire, freight, aircraft, marine and engineering insurance lines using data envelopment analysis (DEA) in three time periods, including 2007, 2011 and 2014. DEA model inputs include natural agencies commission and the average administrative, general and staff costs in each insurance line. The outputs include written premium, loss payment ratio, number of issued policies and market share of insurance company in each insurance line. The results show that the percentage of inefficient insurance companies in fire and aircraft lines in all periods experiencedupward trend. However, this percentage for marine and engineering insurance lineshad downward trend which indicates an improvement in efficiency for these lines during the period under review. Finally, according to the results, inefficiency percentage of insurance companies in freight insurance is also high.

One of the most important pillars for improving health care services is supplemental health insurance, which increases people's access to health care. Supplemental health insurance plans, which cover health expenses above basic medical coverage, with nearly 18% of the Iranian insurance industry portfolio, plays an important role in the Iranian health system. It is worth mentioning that in addition to profitability for insurance companies, supplemental health insurance must be customer-driven. This requires more attention and exploration in the two categories of customer demand assessment and the insurance company’ s limitations to meet customer’ s expectations and needs. In this research, by analyzing customer’ s expectations and needs using the fuzzy QFD and FMEA hybrid method, a model for designing of supplemental health insurance for treatment has been presented and risk factors faced by insurance companies have been identified and rated.

Life insurance, as one type of insurances which supports insured’ s family against premature and pre-retirement death of head of the family, has been attracted much attention in recent years. However, evidences indicate public unwillingness to buy life insurance. The current study aims to investigate and prioritize the affecting factors on unwillingness to buy life insurance in Guilan province. For this purpose, first, the affecting factors were identified by reviewing the theoretical literature. Next, these factors were sent to 384 customers in form of a questionnaire which the statistical analysis of their responses leads to determination of 18 more important factors. Hence, many of these factors have interactions with the others. Hence, fuzzy DEMATEL technique is used to determine critical factors. Next, the identified factors were sent to the managers of 45 Iran insurance agents in Guilan province in form of a fuzzy DEMATEL questionnaire. The results of data analysis using MATLAB 2014 software showed that the critical factors influencing unwillingness to buy life insurance in Rasht city are: (1) from influencing point of view: income level, educational level, inflation rate and recession, (2) from to be influenced point of view: life expectancy, saving tendency, expectations levels and life standards and (3) from sum of influencing and to be influenced point of view: life expectancy, income level, life standards and educational level. Finally, suggestions are proposed to the insurers in order to increase the willingness in life insurance.

Financial governance refers to the way that an organization manage financial activities in line with its goals. Nowadays, social security systems faced with financial instability due to demographic changes and economic crisis. Financial governance has been recommended by ILO and ISSA for social security organizations. The diversity in governance practices around the world is a reflection of differences in the political, social, economic and cultural histories of countries. The purpose of this paper is to propose a financial governance model for Iranian social security organization. In this study, data were collected via semi structured in-depth interviews. We interviewed with 27 participants were selected from Iranian social security organization’ s employees. Data were analyzed using the Corbin and Strauss approach. Findings show that prudence, contributions and transparency are the best strategies for achieving financial stability.

The Iranian legal system has already completed four stages of legislation in the field of compulsory insurance of civil liability of owners of motor vehicles against third parties. These acts were enacted in the years 1952, 1968, 2008 and 2016, respectively. The new act has brought about innovations and developments regarding the protection of rights for both the damaged party and the insured, including the lack of need to obtain an addendum by the insured, the expanding of the concept of incident, the expanding of the concept of a third party and the separation between the policyholder and the driver of the vehicle. Another innovation is to increase the insurer and the bodily injury indemnity fund’ s duties and anticipating the guarantee of civil and criminal acts in order to prevent their abuse. In this article, we study the strengths and weaknesses of the act. In some respects, this act is a reinstatement to act of 1952, which pays more attention to insurance indemnity than civil liability insurance.

According to the article 3 of compulsory insurance of civil liability of owners of motor vehicles against third parties, act of 2016, the owner of the vehicle is obligated to obtain accident insurance at least to the rate of a Muslim man's atonement in a month which is not religiously prohibited in order to compensate physical damages to the negligent driver. Despite this act, it is probable that a vehicle owner does not have insurance policy because ofrefusal to conclude or renew the insurance contract for accidents or voiding it, or despite getting accident insurance, insurance company is not able to pay damages to the injured drive due to license suspension/cancellation, insolvency or bankruptcy. Hence, if losses are not covered, is the negligent driver has the right to claim for the damages from bodily injury indemnity fund? This paper seeks to answer to the above mentioned question. Our investigation indicates that answer to the question is positive and in these cases, negligent driver can claim for damages from the fund.