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Cites:

Information Journal Paper

Title

Designing a Supplemental Health Insurance Plan and Analyzing the Related Risk Factors Faced by Insurance Companies

Pages

  21-42

Keywords

Failure modes and effects analysis (FMEA)Q1
Fuzzy quality function deployment (Fuzzy QFD)Q1

Abstract

 One of the most important pillars for improving health care services is Supplemental health insurance, which increases people's access to health care. Supplemental health insurance plans, which cover health expenses above basic medical coverage, with nearly 18% of the Iranian insurance industry portfolio, plays an important role in the Iranian health system. It is worth mentioning that in addition to profitability for insurance companies, Supplemental health insurance must be customer-driven. This requires more attention and exploration in the two categories of customer demand assessment and the insurance company’ s limitations to meet customer’ s expectations and needs. In this research, by analyzing customer’ s expectations and needs using the fuzzy QFD and FMEA hybrid method, a model for designing of Supplemental health insurance for treatment has been presented and risk factors faced by insurance companies have been identified and rated.

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  • Cite

    APA: Copy

    ABTAHI, SEYYED AMIR REZA, Rashnavadi, Yaghoub, & GHADIMI, RAMIN. (2019). Designing a Supplemental Health Insurance Plan and Analyzing the Related Risk Factors Faced by Insurance Companies. IRANIAN JOURNAL OF INSURANCE RESEARCH (SANAAT-E-BIMEH), 33(4 (132) ), 21-42. SID. https://sid.ir/paper/387979/en

    Vancouver: Copy

    ABTAHI SEYYED AMIR REZA, Rashnavadi Yaghoub, GHADIMI RAMIN. Designing a Supplemental Health Insurance Plan and Analyzing the Related Risk Factors Faced by Insurance Companies. IRANIAN JOURNAL OF INSURANCE RESEARCH (SANAAT-E-BIMEH)[Internet]. 2019;33(4 (132) ):21-42. Available from: https://sid.ir/paper/387979/en

    IEEE: Copy

    SEYYED AMIR REZA ABTAHI, Yaghoub Rashnavadi, and RAMIN GHADIMI, “Designing a Supplemental Health Insurance Plan and Analyzing the Related Risk Factors Faced by Insurance Companies,” IRANIAN JOURNAL OF INSURANCE RESEARCH (SANAAT-E-BIMEH), vol. 33, no. 4 (132) , pp. 21–42, 2019, [Online]. Available: https://sid.ir/paper/387979/en

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