Introduction: The Social Security Organizationis a complex, vital and effectiveorganization, so that in the currentcentury, continuation of sus tainableand comprehensive development in thecountry without the support of this organizationis hardly possible. Humanresources are unique capital for the SocialSecurity Organization, which is aservice-oriented organization, and canplay a major role in organizational productivity. During recent decades, theimprovement of competitiveness andprofitability through improved productivity, has been the mos t controversialissue in organizations. ...