Meta-synthesizing of Practices and Results of Corporate Social Responsibility: A Human Resource Approach

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Khalatbari Moazam Maryam; Yazdani Hamidreza; Asgari Naser

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ISSN: 2588-4824

Journal Paper

Paper Information

Journal: JOURNAL OF HUMAN RESOURCE STUDIES Year:2022 | Volume:12 | Issue:2 Page(s): 1-24

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Title

Meta-synthesizing of Practices and Results of Corporate Social Responsibility: A Human Resource Approach

Author(s)

Khalatbari Moazam Maryam | Yazdani Hamidreza | Asgari Naser | Issue Writer Certificate

Keywords

Corporate social responsibilityQ4

Key stakeholdersQ4

Human ResourcesQ4

Banking IndustryQ4

Meta-synthesisQ4

Abstract

Background & Purpose: In today's highly competitive environments, organizations' efforts to meet the expectations and satisfy their Key stakeholders, including employees, have a significant impact on their survival and improving their competitiveness and productivity. In order to gain a comprehensive understanding of the actions that banks can take in this field, the present research has reviewed and classified the results of studies related to the actions that banks have taken in line with their Corporate social responsibility regarding employees, and the results and achievements resulting from it. Methodology: This is a qualitative applied research and it has been used in meta-composite method. The information sources of this stage included articles published in international scientific databases, which were selected based on the criteria for entering the Meta-synthesis process. Findings: That practices that banks have taken in line with their Corporate social responsibility in relation to employees can be separated into six main categories: considerations related to recruitment and promotion, salaries and rewards, benefits and welfare services, training and continuous development, creating Favorable work environment and work relations. The results of these practices are also classified into two categories of attitudinal and performance-based results. Conclusion: Banks' efforts to meeting the expectations of employees as one of the most important stakeholders within the organization will strengthen positive occupational and organizational attitudes in employees so that they have more effort and motivation to improve occupational and organizational performance. The findings of this research can be used as a guide for actions that can be taken in this field.

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