Prioritizing Organizational Knowledge Management Processes with Fernandez Method Using Fuzzy Rule-Based Systems

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Aghashahi Behrooz; Tahayori Hooman; Dastghaibyfard Gholam Hossein

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Paper Information

Journal: Iranian Journal of Information Processing & Management Year:2020 | Volume:35 | Issue:3 Page(s): 633-662

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Title

Prioritizing Organizational Knowledge Management Processes with Fernandez Method Using Fuzzy Rule-Based Systems

Author(s)

Aghashahi Behrooz | Tahayori Hooman | Dastghaibyfard Gholam Hossein | Issue Writer Certificate

Keywords

Knowledge ManagementQ2

Fuzzy Rule-Based SystemQ1

Contingency TheoryQ2

Contingency FactorsQ2

Knowledge Management ProcessesQ1

Abstract

Effective use of organizational knowledge helps organizations foster innovation, reduce costs, improve decision making, and create sustainable competitive advantages. Knowledge Management (KM) is adopted by many organizations as a new approach for discovering and exploiting organizational knowledge as much as possible. According to the Contingency Theory, the successful implementation of Knowledge Management in an organization highly depends on choosing the best KM processes according to the organization’ s circumstances. The purpose of this study is to evaluate the factors affecting the choice of the appropriate Knowledge Management process in the organization and ultimately prioritize the KM processes using a rule-based fuzzy system. The Contingency Factors that are studied in this research are those related to knowledge properties, organizational, environmental and task characteristics. Also, Knowledge Management processes that are considered are knowledge discovery, knowledge acquisition, knowledge sharing and knowledge application. The relationship between processes and Contingency Factors is modeled based on Fernandez method, using Fuzzy Rule-Based Systems. By evaluating and quantifying each of the factors, Knowledge Management processes are prioritized with respect to the input factors. The obtained results of prioritizing Knowledge Management processes by this method compared with previous researches shows a significant improvement.

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APA: Copy

Aghashahi, Behrooz, Tahayori, Hooman, & Dastghaibyfard, Gholam Hossein. (2020). Prioritizing Organizational Knowledge Management Processes with Fernandez Method Using Fuzzy Rule-Based Systems. IRANIAN JOURNAL OF INFORMATION PROCESSING & MANAGEMENT (INFORMATION SCIENCES AND TECHNOLOGY), 35(3 ), 633-662. SID. https://sid.ir/paper/131118/en

Vancouver: Copy

Aghashahi Behrooz, Tahayori Hooman, Dastghaibyfard Gholam Hossein. Prioritizing Organizational Knowledge Management Processes with Fernandez Method Using Fuzzy Rule-Based Systems. IRANIAN JOURNAL OF INFORMATION PROCESSING & MANAGEMENT (INFORMATION SCIENCES AND TECHNOLOGY)[Internet]. 2020;35(3 ):633-662. Available from: https://sid.ir/paper/131118/en

IEEE: Copy

Behrooz Aghashahi, Hooman Tahayori, and Gholam Hossein Dastghaibyfard, “Prioritizing Organizational Knowledge Management Processes with Fernandez Method Using Fuzzy Rule-Based Systems,” IRANIAN JOURNAL OF INFORMATION PROCESSING & MANAGEMENT (INFORMATION SCIENCES AND TECHNOLOGY), vol. 35, no. 3 , pp. 633–662, 2020, [Online]. Available: https://sid.ir/paper/131118/en

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