A STUDY OF THE EFFECT OF MECHANIZATION OF THE JUDICIAL SYSTEM ON JOB SATISFACTION OF EMPLOYEES AND CLIENT SATISFACTION IN KERMANSHAH COURTS

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HASHEMI SEYED REZA; YOSEFI YAHYA

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Journal: THE JUDICIARY’S LAW JOURNAL Year:2016 | Volume:79 | Issue:92 Page(s): 200-219

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Title

A STUDY OF THE EFFECT OF MECHANIZATION OF THE JUDICIAL SYSTEM ON JOB SATISFACTION OF EMPLOYEES AND CLIENT SATISFACTION IN KERMANSHAH COURTS

Author(s)

HASHEMI SEYED REZA | YOSEFI YAHYA | Issue Writer Certificate

Keywords

MECHANIZATION SYSTEMQ2

OFFICIAL AUTOMATIONQ2

CASE MANAGEMENT SYSTEMQ2

JOB SATISFACTIONQ2

CLIENT SATISFACTIONQ2

Abstract

The main purpose of this paper is to study the effect of mechanization of the judicial system on JOB SATISFACTION of employees and CLIENT SATISFACTION in Kermanshah courts with a comparative view to the traditional system. This research can be categorized as applied, and it is based on correlational analysis of non-experimental data. The data were collected through two questionnaires and were analyzed using the SPSS software. The statistical population was Kermanshah courts and the sampling was based on Cochran's formula. The number of participant employees were 120 and that of the clients was 130. The data analysis was done descriptively as well as inferentially. The hypotheses were analyzed using the t-test at the significant level of 5%. The results indicate that mechanization increases JOB SATISFACTION of the employees and CLIENT SATISFACTION at a confidence level of 95%. In order to improve the present conditions, it is suggested that a computerized system be developed to register and track files.

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APA: Copy

HASHEMI, SEYED REZA, & YOSEFI, YAHYA. (2016). A STUDY OF THE EFFECT OF MECHANIZATION OF THE JUDICIAL SYSTEM ON JOB SATISFACTION OF EMPLOYEES AND CLIENT SATISFACTION IN KERMANSHAH COURTS. THE JUDICIARY’S LAW JOURNAL, 79(92), 200-219. SID. https://sid.ir/paper/137998/en

Vancouver: Copy

HASHEMI SEYED REZA, YOSEFI YAHYA. A STUDY OF THE EFFECT OF MECHANIZATION OF THE JUDICIAL SYSTEM ON JOB SATISFACTION OF EMPLOYEES AND CLIENT SATISFACTION IN KERMANSHAH COURTS. THE JUDICIARY’S LAW JOURNAL[Internet]. 2016;79(92):200-219. Available from: https://sid.ir/paper/137998/en

IEEE: Copy

SEYED REZA HASHEMI, and YAHYA YOSEFI, “A STUDY OF THE EFFECT OF MECHANIZATION OF THE JUDICIAL SYSTEM ON JOB SATISFACTION OF EMPLOYEES AND CLIENT SATISFACTION IN KERMANSHAH COURTS,” THE JUDICIARY’S LAW JOURNAL, vol. 79, no. 92, pp. 200–219, 2016, [Online]. Available: https://sid.ir/paper/137998/en

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