TEXTUAL DATA MINING APPLICATIONS IN THE SERVICE CHAIN KNOWLEDGE MANAGEMENT OF E-GOVERNMENT

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REZAEENOUR JALAL; SHEIKHBAHAEI MOHAMMADREZA

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Journal Paper

Paper Information

Journal: JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT Year:2017 | Volume:9 | Issue:1 Page(s): 39-60

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Title

TEXTUAL DATA MINING APPLICATIONS IN THE SERVICE CHAIN KNOWLEDGE MANAGEMENT OF E-GOVERNMENT

Author(s)

REZAEENOUR JALAL | SHEIKHBAHAEI MOHAMMADREZA | Issue Writer Certificate

Keywords

E-GOVERNMENTQ1

KNOWLEDGE MANAGEMENTQ2

SERVICE CHAINQ1

TEXTUAL DATAMININGQ2

Abstract

Systems related to KNOWLEDGE MANAGEMENT can improve quality and efficiency of knowledge used for decision making process. Approximately 80 percent of corporate information are in textual data formats. That is why text mining is useful and important in SERVICE CHAIN KNOWLEDGE MANAGEMENT. For example, one of the most important applications of text mining is in managing on-line source of digital documents and the analysis of internal documents. This research is based on text-based documents and textual information and interviews processed by Grounded theory. In this research clustering techniques were applied at first step. In the second step, Apriori association rules techniques for discovering and extracting the most useful association rules were applied. In other words, integration of datamining techniques was emphasized to improve the accuracy and precision of classification. Using decision tree technique for classification may result in reducing classification precision. But, the proposed method showed a significant improvement in classification precision.

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APA: Copy

REZAEENOUR, JALAL, & SHEIKHBAHAEI, MOHAMMADREZA. (2017). TEXTUAL DATA MINING APPLICATIONS IN THE SERVICE CHAIN KNOWLEDGE MANAGEMENT OF E-GOVERNMENT. JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT, 9(1 ), 39-60. SID. https://sid.ir/paper/140331/en

Vancouver: Copy

REZAEENOUR JALAL, SHEIKHBAHAEI MOHAMMADREZA. TEXTUAL DATA MINING APPLICATIONS IN THE SERVICE CHAIN KNOWLEDGE MANAGEMENT OF E-GOVERNMENT. JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT[Internet]. 2017;9(1 ):39-60. Available from: https://sid.ir/paper/140331/en

IEEE: Copy

JALAL REZAEENOUR, and MOHAMMADREZA SHEIKHBAHAEI, “TEXTUAL DATA MINING APPLICATIONS IN THE SERVICE CHAIN KNOWLEDGE MANAGEMENT OF E-GOVERNMENT,” JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT, vol. 9, no. 1 , pp. 39–60, 2017, [Online]. Available: https://sid.ir/paper/140331/en

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