THE INVESTIGATION OF ELECTRONIC BANKING SYSTEM PERFORMANCE IN IRANIAN BANKS WITH APPLYING THE DATA ENVELOPMENT ANALYSIS AND PRINCIPLE COMPONENT ANALYSIS METHODS

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ABBASZADEH MOHAMMAD REZA; KOHI HASAN; DASTJERDI HOSAIN

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Journal: TREND (TREND OF ECONOMIC RESEARCH) Year:2014 | Volume:21 | Issue:67 Page(s): 75-99

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Information Journal Paper

Title

THE INVESTIGATION OF ELECTRONIC BANKING SYSTEM PERFORMANCE IN IRANIAN BANKS WITH APPLYING THE DATA ENVELOPMENT ANALYSIS AND PRINCIPLE COMPONENT ANALYSIS METHODS

Author(s)

ABBASZADEH MOHAMMAD REZA | KOHI HASAN | DASTJERDI HOSAIN | Issue Writer Certificate

Keywords

DATA ENVELOPMENT ANALYSISQ2

PRINCPLE COMPONENT ANALYSISQ2

ELECTRONIC BANKINGQ2

PERFORMANCE ASSESSMENTQ2

Abstract

In this paper an attempt is made to study and analyse the performance of 18 Iranian banks through utilizing the conventional technologies in ELECTRONIC BANKING system. In this context, we applied the combined methods of DATA ENVELOPMENT ANALYSIS and Principle Component Analysis to specify the variables affecting and determining the efficiency and ranking of the Banks under the review However the findings of this paper prima facie, indicate that out of 6 input and output variables, combination of 2 input variables of “operational costs” and “ number of bank employees”, along with 2 output variables of “operational Incomes” and “number of ATM transactions, POS and branches” are considered as most appropriate variables for analyzing the efficiency of banks under the study. Thus, Bank Meli and Bank Parsian enjoyed the highest efficiency level among the public and private banks which are reviewed in this paper respectively. Moreover all banks concerned in this study are classified into two groups i.e banks which are dealing with operational income and those which utilize the ELECTRONIC BANKING in to to.

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APA: Copy

ABBASZADEH, MOHAMMAD REZA, KOHI, HASAN, & DASTJERDI, HOSAIN. (2014). THE INVESTIGATION OF ELECTRONIC BANKING SYSTEM PERFORMANCE IN IRANIAN BANKS WITH APPLYING THE DATA ENVELOPMENT ANALYSIS AND PRINCIPLE COMPONENT ANALYSIS METHODS. TREND (TREND OF ECONOMIC RESEARCH), 21(67), 75-99. SID. https://sid.ir/paper/202234/en

Vancouver: Copy

ABBASZADEH MOHAMMAD REZA, KOHI HASAN, DASTJERDI HOSAIN. THE INVESTIGATION OF ELECTRONIC BANKING SYSTEM PERFORMANCE IN IRANIAN BANKS WITH APPLYING THE DATA ENVELOPMENT ANALYSIS AND PRINCIPLE COMPONENT ANALYSIS METHODS. TREND (TREND OF ECONOMIC RESEARCH)[Internet]. 2014;21(67):75-99. Available from: https://sid.ir/paper/202234/en

IEEE: Copy

MOHAMMAD REZA ABBASZADEH, HASAN KOHI, and HOSAIN DASTJERDI, “THE INVESTIGATION OF ELECTRONIC BANKING SYSTEM PERFORMANCE IN IRANIAN BANKS WITH APPLYING THE DATA ENVELOPMENT ANALYSIS AND PRINCIPLE COMPONENT ANALYSIS METHODS,” TREND (TREND OF ECONOMIC RESEARCH), vol. 21, no. 67, pp. 75–99, 2014, [Online]. Available: https://sid.ir/paper/202234/en

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