ASSESSMENT OF TOURISTS’ SATISFACTION CONSIDERING THEIR EXPERIENCE OF HISTORICAL MONUMENTS VISIT (CASE STUDY: ISFAHAN ALI GHAPOO PALACE)

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KIANI SALMA SEDIGHEH; ZOURMAND PARINAZ; YAZDANI ALI; ABASSIAN ASIEH

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Journal: Maremat & memari-e Iran Year:2017 | Volume:7 | Issue:13 Page(s): 63-77

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Information Journal Paper

Title

ASSESSMENT OF TOURISTS’ SATISFACTION CONSIDERING THEIR EXPERIENCE OF HISTORICAL MONUMENTS VISIT (CASE STUDY: ISFAHAN ALI GHAPOO PALACE)

Author(s)

KIANI SALMA SEDIGHEH | ZOURMAND PARINAZ | YAZDANI ALI | ABASSIAN ASIEH | Issue Writer Certificate

Keywords

ALIGHAPOOQ1

DOMESTIC TOURISTSQ2

INTERNATIONAL TOURISTSQ2

MONUMENTSQ1

SATISFACTIONQ1

Abstract

This research which is an analytical descriptive survey, aims to measure the SATISFACTIONof tourists visit the monument of experience ALIGHAPOO, prioritize the SATISFACTION ofdifferent dimensions and comparing the SATISFACTION of domestic and foreign tourists asthe need to develop sustainable tourism MONUMENTS. The sample size was determinedusing a sample of 268 samples. Data collection tool was questionnaire made by 42variable whose was approved in 740/ reliability using Cronbach’s alpha. The datawere collected using sample t-test T, T-test, Friedman test and chi were analyzed usingSPSS software. The highest level of SATISFACTION varies according to the treatment andknowledge, then architecture and historic charm of the building. SATISFACTION of seatingand surroundings, transport and access and ultimately environmental quality andindoor facilities are in place by next SATISFACTION. SATISFACTION between the domesticand foreign tourists there are significant differences in terms of SATISFACTION andsatisfaction of foreign tourists was lower in all cases of DOMESTIC TOURISTS’ SATISFACTION.

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APA: Copy

KIANI SALMA, SEDIGHEH, ZOURMAND, PARINAZ, YAZDANI, ALI, & ABASSIAN, ASIEH. (2017). ASSESSMENT OF TOURISTS’ SATISFACTION CONSIDERING THEIR EXPERIENCE OF HISTORICAL MONUMENTS VISIT (CASE STUDY: ISFAHAN ALI GHAPOO PALACE). MAREMAT-E ASAR & BAFT-HAYE TARIKHI-FARHANGI, 7(13 ), 63-77. SID. https://sid.ir/paper/205125/en

Vancouver: Copy

KIANI SALMA SEDIGHEH, ZOURMAND PARINAZ, YAZDANI ALI, ABASSIAN ASIEH. ASSESSMENT OF TOURISTS’ SATISFACTION CONSIDERING THEIR EXPERIENCE OF HISTORICAL MONUMENTS VISIT (CASE STUDY: ISFAHAN ALI GHAPOO PALACE). MAREMAT-E ASAR & BAFT-HAYE TARIKHI-FARHANGI[Internet]. 2017;7(13 ):63-77. Available from: https://sid.ir/paper/205125/en

IEEE: Copy

SEDIGHEH KIANI SALMA, PARINAZ ZOURMAND, ALI YAZDANI, and ASIEH ABASSIAN, “ASSESSMENT OF TOURISTS’ SATISFACTION CONSIDERING THEIR EXPERIENCE OF HISTORICAL MONUMENTS VISIT (CASE STUDY: ISFAHAN ALI GHAPOO PALACE),” MAREMAT-E ASAR & BAFT-HAYE TARIKHI-FARHANGI, vol. 7, no. 13 , pp. 63–77, 2017, [Online]. Available: https://sid.ir/paper/205125/en

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