CLASSIFICATION AND PRIORITIZATION OF STRATEGIC PLANS IN BALANCED SCORE CARD (BSC) MODEL BY FUZZY QUALITY FUNCTION DEPLOYMENT AND ZERO-ONE GOAL PROGRAMMING (ZOGP)

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ATAFAR ALI; ANSARI MOHAMMAD ESMAEIL; POURMOSTAFA MEHDI; KHALILI BANDPEY MEHDI

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Journal: PRODUCTION AND OPERATIONS MANAGEMENT Year:2011 | Volume:2 | Issue:1 (2) Page(s): 61-82

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Title

CLASSIFICATION AND PRIORITIZATION OF STRATEGIC PLANS IN BALANCED SCORE CARD (BSC) MODEL BY FUZZY QUALITY FUNCTION DEPLOYMENT AND ZERO-ONE GOAL PROGRAMMING (ZOGP)

Author(s)

ATAFAR ALI | ANSARI MOHAMMAD ESMAEIL | POURMOSTAFA MEHDI | KHALILI BANDPEY MEHDI | Issue Writer Certificate

Keywords

BALANCED SCORE CARDQ2

FUZZY QUALITY FUNCTION DEVELOPMENTQ2

ZERO-ONE GOAL PROGRAMMINGQ2

STRATEGIC PLANSQ2

Abstract

Due to continuous changes in organizational environment, there is no warranty for long term survival in the market. Currently, those organizations can succeed that are agile and able to rapidly respond to environmental requirements. In this research a model has been proposed for applying proper strategies for achieving long term organizational success. The proposed model is an integration of BALANCED SCORE CARD (BSC) approach, FUZZY QUALITY FUNCTION DEVELOPMENT (FQFD) and ZERO-ONE GOAL PROGRAMMING (ZOGP). In fact by BSC, appropriate STRATEGIC PLANS can be designed and prioritized by FQFD. Then, based on multiple objectives and existing problem constraints, feasible STRATEGIC PLANS are identified by ZOGP. Findings imply that decision making techniques can be well utilized in designing BSC through a structured methodology, make improvement in all aspects and have a positive influence on organization's performance in long term.

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APA: Copy

ATAFAR, ALI, ANSARI, MOHAMMAD ESMAEIL, POURMOSTAFA, MEHDI, & KHALILI BANDPEY, MEHDI. (2011). CLASSIFICATION AND PRIORITIZATION OF STRATEGIC PLANS IN BALANCED SCORE CARD (BSC) MODEL BY FUZZY QUALITY FUNCTION DEPLOYMENT AND ZERO-ONE GOAL PROGRAMMING (ZOGP). PRODUCTION AND OPERATIONS MANAGEMENT, 2(1 (2)), 61-82. SID. https://sid.ir/paper/217591/en

Vancouver: Copy

ATAFAR ALI, ANSARI MOHAMMAD ESMAEIL, POURMOSTAFA MEHDI, KHALILI BANDPEY MEHDI. CLASSIFICATION AND PRIORITIZATION OF STRATEGIC PLANS IN BALANCED SCORE CARD (BSC) MODEL BY FUZZY QUALITY FUNCTION DEPLOYMENT AND ZERO-ONE GOAL PROGRAMMING (ZOGP). PRODUCTION AND OPERATIONS MANAGEMENT[Internet]. 2011;2(1 (2)):61-82. Available from: https://sid.ir/paper/217591/en

IEEE: Copy

ALI ATAFAR, MOHAMMAD ESMAEIL ANSARI, MEHDI POURMOSTAFA, and MEHDI KHALILI BANDPEY, “CLASSIFICATION AND PRIORITIZATION OF STRATEGIC PLANS IN BALANCED SCORE CARD (BSC) MODEL BY FUZZY QUALITY FUNCTION DEPLOYMENT AND ZERO-ONE GOAL PROGRAMMING (ZOGP),” PRODUCTION AND OPERATIONS MANAGEMENT, vol. 2, no. 1 (2), pp. 61–82, 2011, [Online]. Available: https://sid.ir/paper/217591/en

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