PREDICTING THE ORGANIZATIONS SUCCESS IN ISO SYSTEMS IMPLEMENTATION BASED ON DISCRIMINANT ANALYSIS

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HOSSEINI SEYED YAGHOUB; SHAFIEI FAHIMEH; DASTRANJ MISAM

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Journal: Industrial Management Perspective Year:2013 | Volume:2 | Issue:8 Page(s): 9-34

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Information Journal Paper

Title

PREDICTING THE ORGANIZATIONS SUCCESS IN ISO SYSTEMS IMPLEMENTATION BASED ON DISCRIMINANT ANALYSIS

Author(s)

HOSSEINI SEYED YAGHOUB | SHAFIEI FAHIMEH | DASTRANJ MISAM | Issue Writer Certificate

Keywords

QUALITY MANAGEMENT SYSTEMSQ3

ISOQ2

TOTAL QUALITY MANAGEMENTQ2

Abstract

Today, many organizations have focused on the issue of quality (total quality management (TQM) and ISO standards) to sustain their survival survive in the market and to respond customers' needs appropriately and timely, but the success of implementation of these systems is doubtful. Public and private organizations in Bushehr and Shiraz (which have implemented the ISO systems) were chosen to identify variables affecting these systems success. After reviewing the theoretical literature, these variables are categorized into 4 segments: managerial, personnel (employees), external and cultural. Questionnaire was used to gather data. Data were analyzed using Discriminant Analysis. The results indicate that the most important ISO implementation variables are 1) continuous improvement in the organization, 2) ISO Compatibility with strategies and organizational structure, and 3) the quality of internal and external communications. Based on these results, these three variables can estimate correctly ISO implementation success levels as 80.2 percent.

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بررسی نقش الگوی تعالی مدیریت کیفیت جامع در تغییر و تحول راهبردی سازمان

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APA: Copy

HOSSEINI, SEYED YAGHOUB, SHAFIEI, FAHIMEH, & DASTRANJ, MISAM. (2013). PREDICTING THE ORGANIZATIONS SUCCESS IN ISO SYSTEMS IMPLEMENTATION BASED ON DISCRIMINANT ANALYSIS. JOURNAL OF INDUSTRIAL MANAGEMENT PERSPECTIVE (JIMP), 2(8), 9-34. SID. https://sid.ir/paper/241001/en

Vancouver: Copy

HOSSEINI SEYED YAGHOUB, SHAFIEI FAHIMEH, DASTRANJ MISAM. PREDICTING THE ORGANIZATIONS SUCCESS IN ISO SYSTEMS IMPLEMENTATION BASED ON DISCRIMINANT ANALYSIS. JOURNAL OF INDUSTRIAL MANAGEMENT PERSPECTIVE (JIMP)[Internet]. 2013;2(8):9-34. Available from: https://sid.ir/paper/241001/en

IEEE: Copy

SEYED YAGHOUB HOSSEINI, FAHIMEH SHAFIEI, and MISAM DASTRANJ, “PREDICTING THE ORGANIZATIONS SUCCESS IN ISO SYSTEMS IMPLEMENTATION BASED ON DISCRIMINANT ANALYSIS,” JOURNAL OF INDUSTRIAL MANAGEMENT PERSPECTIVE (JIMP), vol. 2, no. 8, pp. 9–34, 2013, [Online]. Available: https://sid.ir/paper/241001/en

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