Identifing and Ranking of Key Success Factors for Implementation of Knowledge Management

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Mousavizade Jazaeri Faeze; Shakibazad Mohammad

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE Year:2019 | Volume:10 | Issue:1 Page(s): 115-140

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Information Journal Paper

Title

Identifing and Ranking of Key Success Factors for Implementation of Knowledge Management

Author(s)

Mousavizade Jazaeri Faeze | Shakibazad Mohammad | Issue Writer Certificate

Keywords

Key Success FactorsQ2

Knowledge ManagementQ2

Urban Water and Wastewater Companies of IranQ1

Abstract

Purpose: To investigate the key factors of Knowledge Management success (KM) in urban water and sewage companies using the ISM-DEMATEL technique. Design / Methodology / Approach: Through the review of literature, nine factors were selected as the main factors, and after confirmation of relevant indicators by the experts, two questionnaires were distributed among the experts for ranking and determining the relationship between the relevant components. Using the ISM-DEMATEL approach, a structural model was formed, and then causal relationships between the factors were mapped out by the interaction-effect diagram. Findings: Among the factors studied, strategies and goals have had the greatest impact on the success of implementing Knowledge Management in Iranian water and wastewater companies. Constraints and implications: A set of Key Success Factors can serve as guidance for organizations to ensure that key factors are covered during KM implementation. Practical implications: Provides a model for effective development of Knowledge Management step by step. Initiative or value of the paper: This research is probably the first to present an integrated view of Key Success Factors for implementation of Knowledge Management in the water and wastewater industry.

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APA: Copy

Mousavizade Jazaeri, Faeze, & Shakibazad, Mohammad. (2019). Identifing and Ranking of Key Success Factors for Implementation of Knowledge Management. JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE, 10(1 ), 115-140. SID. https://sid.ir/paper/389379/en

Vancouver: Copy

Mousavizade Jazaeri Faeze, Shakibazad Mohammad. Identifing and Ranking of Key Success Factors for Implementation of Knowledge Management. JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE[Internet]. 2019;10(1 ):115-140. Available from: https://sid.ir/paper/389379/en

IEEE: Copy

Faeze Mousavizade Jazaeri, and Mohammad Shakibazad, “Identifing and Ranking of Key Success Factors for Implementation of Knowledge Management,” JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE, vol. 10, no. 1 , pp. 115–140, 2019, [Online]. Available: https://sid.ir/paper/389379/en

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