Identification and ranking of indicators affecting the health of the administrative system with fuzzy Delphi approach (Case study: Justice of the northern provinces)

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Mostafapour Mohammad Ali; Samiee Ruhollah; Mostaghimi Mahmood reza

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Journal Paper

Paper Information

Journal: JOURNAL OF MODERN ADMINISTRATIVE LAW RESEARCH Year:2021 | Volume:3 | Issue:8 Page(s): 217-243

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Information Journal Paper

Title

Identification and ranking of indicators affecting the health of the administrative system with fuzzy Delphi approach (Case study: Justice of the northern provinces)

Author(s)

Mostafapour Mohammad Ali | Samiee Ruhollah | Mostaghimi Mahmood reza | Issue Writer Certificate

Keywords

administrative system

administrative health

fuzzy Delphi technique

justice

Abstract

The purpose of this study is to identify and rank the indicators affecting the health of the administrative system with fuzzy Delphi approach in the courts of the northern provinces (legal and criminal courts of Mazandaran-Golestan-Gilan provinces). The Iranian administrative system, despite its modern appearance, is not able to perform the functions of a modern institution in society. Because, failure to achieve organizational goals, low productivity, client dissatisfaction, inadequate administrative health, low job satisfaction, slowness of work processes, administrative irregularities, etc. show traces of unhealthy administrative system in Iran. Due to its nature; It is descriptive and according to the defined goal, it is of practical type and based on the method of doing it, it is a survey. The research community consists of experts and university professors selected and specialized in the field of administrative health system. Data collection tools are interviews and questionnaires and fuzzy Delphi technique has been used. In total, a questionnaire was sent to 50 identified experts and university professors. To determine the sample size, the census method was used, so the number of sample size was 50 and the research sampling method is judgmental sampling and snowball sampling. Achieving the objectives of the research, using the fuzzy Delphi method in identifying 37 main factors affecting the administrative health system, weighting the factors or criteria of the proposed model and classifying them into four general groups within the organization, behavioral, external and regulatory is possible. It was also found that among the indicators affecting the health of the administrative system in this study, intra-organizational factors-regulatory factors-behavioral factors and extra-organizational factors, respectively, have the greatest impact on the health of the administrative system of the northern provinces (legal and criminal courts of Mazandaran provinces). Golestan-Gilan) and in the final model, two dimensions within the organization and behavior have been paid more attention by experts and have more components.

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APA: Copy

Mostafapour, Mohammad Ali, Samiee, Ruhollah, & Mostaghimi, Mahmood reza. (2021). Identification and ranking of indicators affecting the health of the administrative system with fuzzy Delphi approach (Case study: Justice of the northern provinces). JOURNAL OF MODERN ADMINISTRATIVE LAW RESEARCH, 3(8 ), 217-243. SID. https://sid.ir/paper/412086/en

Vancouver: Copy

Mostafapour Mohammad Ali, Samiee Ruhollah, Mostaghimi Mahmood reza. Identification and ranking of indicators affecting the health of the administrative system with fuzzy Delphi approach (Case study: Justice of the northern provinces). JOURNAL OF MODERN ADMINISTRATIVE LAW RESEARCH[Internet]. 2021;3(8 ):217-243. Available from: https://sid.ir/paper/412086/en

IEEE: Copy

Mohammad Ali Mostafapour, Ruhollah Samiee, and Mahmood reza Mostaghimi, “Identification and ranking of indicators affecting the health of the administrative system with fuzzy Delphi approach (Case study: Justice of the northern provinces),” JOURNAL OF MODERN ADMINISTRATIVE LAW RESEARCH, vol. 3, no. 8 , pp. 217–243, 2021, [Online]. Available: https://sid.ir/paper/412086/en

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